Shipping Policy

Shipping Policy

Thank you for choosing our website for your purchase. This Shipping Policy outlines the terms and conditions related to the shipment of products from China to your designated delivery address. We are pleased to offer free shipping for all orders. By placing an order with us, you agree to comply with the following shipping terms:

1. Processing Time
   Upon receipt of your order, we will process it within 7 business days. This includes verifying the availability of the product, conducting quality checks, and preparing it for shipment. Please note that processing time does not include weekends or holidays.

2. Shipping Methods
   We offer standard international shipping for all orders. We work with reputable shipping carriers to ensure reliable and efficient delivery of your products. The specific shipping carrier will be determined based on factors such as the destination, package weight, and shipping regulations.

3. Shipping Time
   The estimated shipping time for our products is typically between 10 to 20 business days. Please note that this is an estimate and actual delivery times may vary depending on factors such as customs clearance, local postal services, and unforeseen circumstances. We strive to provide accurate delivery estimates, but we cannot guarantee specific delivery dates.

4. Shipping Address
   Please ensure that the shipping address provided during checkout is accurate and complete. We will not be responsible for any delays or delivery issues resulting from incorrect or incomplete address information. If you need to make changes to your shipping address after placing an order, please contact our customer support team as soon as possible.

5. Customs and Import Duties
   Please be aware that international shipments may be subject to customs inspections, duties, taxes, and other fees imposed by the destination country. These charges are beyond our control and are the responsibility of the recipient. We recommend contacting your local customs office for more information on applicable duties and fees.

6. Shipping Restrictions
   We strive to comply with all applicable shipping regulations and restrictions. However, please note that certain products may be subject to specific shipping restrictions or prohibitions in certain countries. It is your responsibility to ensure that the products you order comply with the laws and regulations of your country. If an item is restricted or prohibited in your country, we will notify you and cancel the affected portion of your order.

7. Lost or Damaged Shipments
   In the rare event that your shipment is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure a satisfactory resolution.

If you have any questions or concerns regarding our Shipping Policy, please contact our customer support team at support@bongs-for-sale.com. We are here to assist you.

Last updated: 3/5/2024